This week: The impending demise of apps and why companies need to start preparing; Twitter’s new customer-service feature; Instagram’s big change to help you tell brand stories; Facebook just turned WhatsApp into Snapchat; leads via Instagram; getting your business verified on Facebook… Read the full article at MarketingProfs

Source: https://www.marketingprofs.com/chirp/2017/31668/socialskim-apps-will-soon-die-twitter-for-your-customer-service-teams-11-stories-this-week

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